Be it buying online or in person, there seems to be a trust issue among many customers towards the store. Whether the store/site is legit or not, are the products good? Do they sell fake ones? And so on. Too many questions run around inside our heads that we even do not know of.

The legitimacy of an online store or in-person store can be decided easily. There are some things you need to take in mind and see whether your chosen store complies with them or not. How do their shipping policy, customer service, return policy work, etc. 

We are talking about Hibbett here and its legitimacy. Those who heard of its name or are associated with sports and sports clothing may know about Hibbett. Even if you have not heard of it, let’s get to know it together.

In today’s legitimacy article, we are going to discuss Hibbett. Is Hibbett legit? Or a scam? We hope that the detailed article below will be a help to you.

Table of Contents

About Hibbett

What is Hibbett, one may ask? Hibbett is a sports shoes and clothing retailer, founded in 1945. It has been in business for almost 77 years and still going on. The founder of Hibbett sports is Rufus Hibbett and it went down to his sons afterward. However, it is now a publicly-traded holding company in America. 

A publicly traded holding company means choosing ownership via the stock of shares. The current CEO is Michael E. Longo. The headquarter is in Birmingham, Alabama and it has now more than 1000 retail stores in 32 states.

Hibbett was first known for clothes and sportswear for schools and players of sports teams. However, it changed its direction to all kinds of sportswear, clothing, sports goods, etc. Hibbett is now mostly known for its sneakers retailing.

Gradually growing, Hibbett sports got into contracts with many renowned brands including Nike, Jordan, Adidas, New Balance, etc. 

Hibbett has been operating thousands of stores in more than half of America’s states and now it is going worldwide online. It may sound sarcastic if someone asked is Hibbett even real? Are they scam? No, they are not. How can they scam opening a thousand stores all over America?

What is Hibbett known for?

Hibbett Sporting Goods. Inc is, of course, a sports goods retailer. Mostly known for sneakers, they are also famous for outwear clothes, goods for sports, etc. Another best thing is they have products for all types of people, men, women, and kids.

Hibbett stores can be a big dream for sports fans. They can get their favorite brands’ sneakers, goods used by their favorite players, and a variety of sportswear.

Nike, Adidas, Jordan, Under Armor, and other brands’ products are sold through Hibbett. One can get whichever product they want as long as it is related to sports.

Pricing

The sports retailer Hibbett is also known for its service as well. From budget to high-end, they have every type of thing one would want.

Whether you are on the least budget or have an unlimited budget, Hibbett has its store open for you. There are times when you can get over a 30% of discount on clothes or sneakers. From 20 bucks to 500 bucks, you can get anything you want.

Hibbett Service

Since Hibbett has more than a thousand stores across the USA, every store could have a slightly different service. However, that is not the case here. Even though they have this many stores and options to give service, every store operates the same. The policy is like true to one.

These thousand stores are operated the same way and offer the same service too. As for Online service, Hibbett has its app in both IOS and android. One can easily get access to it and order their chosen one with ease. You can also have a tracking option through which you can track your order.

Shipping

Inside the USA, Hibbett offers free shipping delivery. However, they do not have this convenience outside the USA. You can either have Express or Expedited shipping with Hibbett Sports. You will get your products in 3 to 7 days with free shipping.

Express has the fastest delivery yet is costly. You can get them within 1 to 2 days through Express but the delivery price is 33 bucks.

For Expedited, the delivery will be within 2 to 4 days and its delivery price is 23 bucks.

These two types of delivery systems are for outside the United States. It depends on you whether you want it fast or like it can take its time with less cost.

Stolen or Lost Packages

Hibbett has a special service in case you have a lost or stolen package. In this case, you have to file a claim that your package has not reached you because it is either lost or stolen. There are quite a few steps you need to follow to have your claim legit. 

It works in three different criteria of package status: One is your package is marked delivered, the second is your package is being tracked but not delivered and the last one is your package was shipped but not in tracking. There is a minimum to maximum days limit to file a claim. If you want to know more about it, you can go to Hibbett’s “LOST OR STOLEN PACKAGES.”

Return Policy

The return policy of Hibbett works great and they offer good service in this field. They have free returns policy within 60 days. However, there are some steps to follow and the “start a return” option too. 

You have to have the standard shipping label that you can have from their official website by following some procedures. The procedure is as simple as that. From their Return Policy, you can acquire the necessary information you need.

If you have brought a product from one of their stores, then it would take 14 business days to process your return. Also, your refund cash will be issued the same way you paid.

As for Online purchases, they require 7 business days to receive the refund and additional 5 business days to process it.

Customer Service

When it comes to customer service, Hibbett has been poured in complaints about their assistance. The main problem with their service is all about shipping and the late delivery process. Also, some of the customers went through a lot of problems while returning a product.

Even though Hibbett has been going on a long road and has rarely had any problem with their products, poor customer service may lead them to a much lower position. There are no things without any downsides. However, these downsides can be reduced and the value can be increased.

Conclusion

Hibbett is a legitimate retailer and has a long history of business even to this day. Is Hibbet Legit? Of course, Hibbett is legit and has a good reputation in both America and worldwide. They have over 1000 stores and are in contract with renowned brands like Nike, Adidas, Under Armor, Jordan, etc. 

Though they have a good reputation, the only bad side of their company is customer service. If they improve it and do a lot better, it can be said with no delay that Hibbett is the best and most reliable source for sportswear purchases.


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Samuel Smith

Samuel Smith is a curious person with tremendous experience. He enjoys sharing his story with everyone and is always ready for new opportunities.